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4pay

Facilitating payments for individuals and businesses across Africa

4pay app welcome screen

Problem statement

Sending money between African banks requires converting to USD, which increases reliance on foreign currency. To solve this, the African Finance Cooperation and African Union introduced the Pan African Payment and Settlement System (PAPSS), a platform designed to make intra-African payments easier. The goal of this app is to allow users to send money across African countries seamlessly.
4pay app home screen and successful payment screen

Research findings

In the first phase of the design process, we designed an online survey with Google Forms to observe patterns and similarities in the needs of potential users. A total of 40 people responded to the Survey. Given below is the google form prepared of the research.
Charts with survey answers during research

Brainstorming solutions

From the information gathered from the survey, we ideated on different possible solutions to help attend the concerns of users
Diagram showing brainstorming process
Flowchart showing the user journey on the app

Visual Design

After identifying potential solutions to address these pain points, we moved on to create visual designs that incorporate all the gathered insights.
Welcome, and Transaction screens on 4pay web app
All screens on 4pay web app
More screens on 4pay web app

Conclusion

4pay is all about making payments simple and stress-free for people and businesses across Africa. By focusing on real user needs and tackling common issues with payments, this project offers a practical way to handle transactions smoothly and securely. As it grows, 4pay aims to help create a more connected and convenient financial landscape in Africa.